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Artificial Intelligence

Understanding the social implications of AI

People tend to misunderstand the real risks of AI: that without careful, democratic and transparent design, AI systems can perpetuate or even amplify societal biases. As AI continues to transform societies, reshape economies, and impact everyday life, learn how to communicate about it in ways that recognize risks and opportunities.

What the Research Tells Us

People don’t have a common understanding of AI’s risks.

Although people are starting to be more familiar with and have a better understanding of AI, they tend to underestimate or misunderstand its risks.

Specific examples increase understanding.

When offered contextual examples, people are able to recognize both the harmful and beneficial elements of AI.