Staff: Segun Adesina | Susan Nall Bales | Daniel Busso | April Callen | Danielle Evennou | Beth Fisher | Marissa Fond | Marisa Gerstein Pineau | Clara Gibbons | Emilie L'Hôte | Nat Kendall-Taylor | Kevin Levay | Cameron Lopez | Jennifer Nichols | Moira O'Neil | Olivia Piasecki | Mackenzie Price | Allison Stevens | Julie Sweetland | Anna Marie Trester | Chris Vo | Andrew Volmert | Fellows: Linda Bowen | Andrea Ford | Franklin D. Gilliam Jr. | Abigail Haydon | Eric Lindland | Ezra Markowitz | Pamela S. Morgan | Selena E. Ortiz | Claudia Strauss | Holly Valero
NAT KENDALL-TAYLOR is chief executive officer at the FrameWorks Institute. Nat oversees the organization’s pioneering, research-based approach to strategic communications, which uses methods from the social and behavioral sciences to measure how people understand complex socio-political issues and tests ways to reframe them to drive social change. As CEO, he leads a multi-disciplinary team of social scientists and communications practitioners who investigate ways to apply innovative framing research methods to social issues and train nonprofit organizations to put the findings into practice.
An expert in psychological anthropology and communications science, Nat publishes widely in the popular and professional press and lectures frequently in the United States and abroad. His work has appeared in peer-reviewed journals such as Science Communication, Human Organization, Applied Communications Research, Child Abuse and Neglect, and the Annals of Anthropological Practice. He has presented at numerous conferences and organizations in the United States and around the world, ranging from Harvard University and the National Academy of Sciences to the Parenting Research Centre in Australia, the Science and Society Symposium in Canada, and Amnesty International in the United Kingdom. He is also a visiting professor at the Child Study Center at Yale School of Medicine and a fellow at the British-American Project.
Nat joined FrameWorks in 2008; since then, he has led work across the FrameWorks portfolio, with a special focus on issues related to early childhood development and mental health, criminal justice, and aging. He has also led the expansion of FrameWorks’ work outside the United States, working in Australia, Brazil, Canada, Germany, Kenya, South Africa, and the United Kingdom. Prior to joining FrameWorks, Nat’s research focused on understanding the social and cultural factors that create health disparities and affect decision-making. He has conducted fieldwork on the Swahili coast of Kenya, where he studied pediatric epilepsy, traditional healing, and the impacts of chronic illness on family well-being, and in Azerbaijan and Kazakhstan, where he studied child marriage and higher education. He has also conducted ethnographic research on theories of motivation in “extreme” athletes. Nat holds a BA from Emory University and master’s and doctoral degrees from the University of California, Los Angeles.
Dr. Kendall-Taylor can be reached at email@example.com.
SUSAN NALL BALES is founder of and senior advisor to the FrameWorks Institute. In 2016, she was elected chair of the board of directors. For more than 15 years, she led an interdisciplinary team of social scientists and communications practitioners in the development and application of Strategic Frame Analysis®—an innovative method of conducting and applying framing research. In addition to dozens of reports and commentaries that inform FrameWorks’ work on a wide range of social issues, she has published widely on framing, science translation, and communications for social good, in both peer-reviewed and popular journals, and has lectured at institutions from Brandeis University and the Rural Sociological Society to the White House and Yale University. She is a senior fellow at the Center on the Developing Child at Harvard University, serves on the National Advisory Board of the Joan Gantz Cooney Center and is a judge of the MacArthur Foundation's 100&Change national grant competition.
JULIE SWEETLAND is a sociolinguist and vice president for strategy and innovation at the FrameWorks Institute, where she leads efforts to diffuse the organization’s cutting-edge, evidence-based reframing recommendations throughout the nonprofit sector. Since joining FrameWorks in 2012, she has led the development of powerful learning experiences for nonprofit leaders and has provided strategic communications guidance for advocates, policymakers, and scientists nationwide and internationally. Prior to joining FrameWorks, Julie was actively involved in improving teaching and learning for over a decade as a classroom teacher, instructional designer, and teacher educator. At Center for Inspired Teaching, she served as director of teaching and learning and helped to found a demonstration school with an embedded teacher residency. As founding director of the Center for Urban Education, she launched a graduate teacher preparation program for the University of the District of Columbia. Julie's linguistic research has focused on the intersection of language and race; on the role of language variation and language attitudes on student learning; and on effective professional learning for teachers. Her work has appeared in publications such as the Journal of Sociolinguistics, Educational Researcher, and Education Week, and she is the co-author of African American, Creole, and Other Vernacular Englishes in Education. She is a graduate of Georgetown University and lectures regularly at her alma mater. She completed her MA and PhD in linguistics at Stanford University.
Dr. Sweetland can be reached at firstname.lastname@example.org.
MOIRA O'NEIL is a senior researcher and director of research interpretation and application at the FrameWorks Institute. In this role, she works with an interdisciplinary team that employs a range of methods to further public understanding of social issues. Moira is trained as a sociologist, earning her BA from the University of California, Santa Cruz, and master’s and doctoral degrees from the University of California, Santa Barbara. She has a broad range of research interests and experiences. Her master’s thesis was an in-depth analysis of racial imagery in popular fitness magazines, and her dissertation examined the medicalization of war trauma at the turn of the 20th century in the United States. Prior to graduate school, she worked as a research associate on projects related to immigration policy and illicit drug use and drug policy.
Dr. O’Neil can be reached at email@example.com.
ANDREW VOLMERT is director of research at the FrameWorks Institute. Prior to joining FrameWorks, he taught at Georgetown University and held appointments as postdoctoral research associate and visiting scholar with the Political Theory Project at Brown University. A political scientist by training, Drew’s areas of expertise include political culture, hermeneutics, semantics, rhetoric, nationalism, and democratic deliberation. His past research explored how the meanings embedded in political traditions can facilitate or impede productive political argument. This work examined the capacity of historical exemplars to provide a common political idiom in pluralistic societies and to enable constructive engagement across ideological and cultural divides. His research has appeared in Political Studies, Nationalism and Ethnic Politics, and The Good Society. Drew received an AB in religious studies from Brown University and a PhD in political science from Yale University.
Dr. Volmert can be reached at firstname.lastname@example.org.
Andrew Volmert, Director of Research, leads FrameWorks multi-disciplinary team of researchers.
MARISSA FOND is a researcher and assistant director for research at the FrameWorks Institute. An applied sociolinguist with training in discourse analysis, pragmatics, and conversation analysis, her past research has explored the practice of talking topically, or co-constructing an intersubjective orientation to talk in interaction. In particular, she has examined this interactional skill in the evaluation of discourse-pragmatic communication disorders that often result from acquired brain injury. Prior to joining FrameWorks, she worked as a research sociolinguist at the US Census Bureau, conducting cross-linguistic sociocultural research on survey respondents’ understandings of various data collection materials and methods, the measurement of race and ethnicity, and functional equivalence in translation. She received her BA in linguistics and Spanish from Smith College and her MS and PhD in linguistics from Georgetown University.
Dr. Fond can be reached at email@example.com.
DANIEL BUSSO is a psychologist and researcher at the FrameWorks Institute. His past research used cross-disciplinary approaches to explore the social determinants of mental illness in children and adolescents. He focused on emotional, cognitive, and neurobiological mechanisms that underlie the association between childhood maltreatment and child and adolescent mental disorders. Earlier, Daniel worked as a secondary school teacher in the United Kingdom and as an educational consultant in Uganda and the United States. He holds a BSc in psychology from the University of Bath, England, an MSc in cognitive science from University College London, and master’s and doctoral degrees in human development from the Harvard Graduate School of Education.
Dr. Busso can be reached at firstname.lastname@example.org.
MARISA GERSTEIN PINEAU is a researcher at the FrameWorks Institute. A sociologist by training, she has focused her research on gender and family, medicine, culture, and public policy. Prior to joining FrameWorks, she served as a program officer with the National Academies of Sciences, Engineering, and Medicine, where she worked with panels of leading experts on a variety of topics. Most recently, she co-edited “The Integration of Immigrants into American Society,” a comprehensive review of immigrant integration in the United States. Marisa received her BA in sociology from New College of Florida and her MA and PhD in sociology from the University of California, Los Angeles.
Dr. Gerstein Pineau can be reached at email@example.com.
CLARA GIBBONS is a research analyst at the FrameWorks Institute. She was previously an intern at the Charles Hamilton Houston Institute for Race and Justice, where she conducted research on restorative justice programs for youth, as well as indigent defense delivery systems. She has also worked as a teaching assistant in the Chicago Public Schools. Clara graduated from the University of Chicago with a BA in East Asian languages and civilizations.
Ms. Gibbons can be reached at firstname.lastname@example.org.
EMILIE L'HÔTE is a researcher at the FrameWorks Institute. In this role, she conducts research on public thinking and develops and tests framing strategies for issue advocates. A linguist, Emilie studies the framing of political discourse, with a specific focus on metaphor as a framing tool. She has written about the role of metaphor in framing abstract issues like globalization and political change; the evolution of political stereotypes in political discourse; and the factors that influence the circulation of metaphors in public discourse. In 2014, she published Identity, Narrative, and Metaphor, a book about the UK Labour Party’s effort to create a new identity through a distinct change in framing strategies and metaphor choice. She has taught and researched linguistics at Paris Diderot University and Sciences Po, an international research university in Paris. She has also worked as a translator of social science research and helped organize funding campaigns for the AXA Research Fund, a scientific philanthropy initiative. Emilie received her BA, MA, and MPhil in English and linguistics from the École Normale Supérieure and her PhD in linguistics from Lille 3 University in France.
Dr. L'Hôte can be reached at email@example.com.
KEVIN LEVAY is a researcher at the FrameWorks Institute and conducts quantitative and qualitative research on framing issues like oral health, sustainable farming, and affordable housing. Kevin is a political scientist and an expert on public opinion; political communication; political inequality; race, class, and gender politics; and the politics of incarceration in the United States. Prior to joining FrameWorks, Kevin worked at Time-Sharing Experiments for the Social Sciences, an organization that fields survey experiments on nationally representative samples for social scientists, and the Center for Obesity Research and Education at Temple University. He also studied consumer credit debt litigation in the Chicago court system at the Chicago Appleseed Fund for Justice. Kevin received a BA in political science from Temple University and his PhD in political science from Northwestern University.
Dr. Levay can be reached at firstname.lastname@example.org.
Moira O'Neil, Director of Research Interpretation + Application, leads FrameWorks knowledge mobilization unit.
JENNIFER NICHOLS is a senior associate and assistant director of research interpretation and application at the FrameWorks Institute. Prior to joining FrameWorks, she worked as a higher education policy specialist and union organizer at the American Association of University Professors. In that role, she developed policy guidelines to protect academic freedom and taught faculty members how to create grassroots campaigns to build institutional support for the adoption of sound academic procedural standards. She also won representation and fair-share campaigns for both public- and private-sector employees. A literary studies scholar by training, Jenn has taught courses in literature, women’s studies, and interdisciplinary humanities. Her past research has analyzed the influence of migration narratives in American literature and film on US public discourse about economic mobility, immigration, sex trafficking, and the labor movement. She holds a BA in English from Boston University, an MA in English from Syracuse University, and a PhD in English from Michigan State University.
Dr. Nichols can be reached at email@example.com.
OLUWASEGUN "SEGUN" ADESINA is a digital media associate at the FrameWorks Institute. Prior to joining FrameWorks, Segun was a communications intern at the Sabin Vaccine Institute, where he served as a digital communications liaison for Sabin’s award-winning END7 campaign. This international advocacy initiative seeks to raise awareness and funding to eliminate neglected tropical diseases. He also served as a global health communications intern at the United States Agency for International Development (USAID), where he contributed to behavior-change strategies designed to increase chlorhexidine use in developing countries. Segun received his MPH in marketing and communications from George Washington University and holds a BA in communications from Pennsylvania State University. For his master’s thesis, Segun developed and evaluated a text-messaging simulation program that taught adolescents condom negotiation skills in an effort to prevent HIV/STDs.
Mr. Adesina can be reached at firstname.lastname@example.org.
APRIL CALLEN is the strategy and outreach associate at the FrameWorks Institute. April works to advance FrameWorks’ strategic initiatives, partnership development, and outreach to various fields of advocacy practice. A communications strategist and cultural critic, April helps nonprofits incorporate an understanding of economic, gender, and racial inequity into their work. Prior to joining FrameWorks, April was the manager of communications at Chicago Foundation for Women, where she provided strategic vision on all major communications outputs, including publications, web materials, and social media. In Chicago, April was also a frequent on-air contributor to Vocalo, a next-generation radio station blending music, news, commentary, and culture. She holds a BA in communications and rhetoric studies from Oglethorpe University in Atlanta and an MA in media, culture, and society from DePaul University in Chicago.
Ms. Callen can be reached at email@example.com.
CAMERON LOPEZ is a digital media associate at the FrameWorks Institute. He specializes in video/audio production, filming, and animation services for FrameWorks’ multimedia products. Cameron received a BA in telecommunications from Indiana University, Bloomington, with specializations in video production and media studies. While attending Indiana University, he also worked as a camera operator for live sports broadcasting with the Big Ten Network. Prior to joining FrameWorks, he was the animation director/producer at Blue House Productions, an independent studio in Silver Spring, MD. He also previously assisted with the setup and operation of large concert events at the Verizon Center in Washington, D.C., for several major recording artists, and he has edited narrative short films that have been submitted to Sundance Film Festival.
Mr. Lopez can be reached at firstname.lastname@example.org.
MACKENZIE PRICE is an applied sociolinguist and an associate in the research interpretation and application unit at the FrameWorks Institute. Her past research analyzed changes in African American English over time and uses of intertextuality and narrative to build community identity. Her current research applies sociolinguistic inquiry to study leadership and building interpersonal relationships in the workplace. She also taught courses in cross-cultural communication and qualitative research methods at Georgetown University. Mackenzie holds a BA in linguistics from Stanford University, an MS and MA in linguistics from Georgetown, and will complete a PhD in linguistics at Georgetown in 2016.
Dr. Price can be reached at email@example.com.
ALLISON STEVENS is senior writer and editor at the FrameWorks Institute. In her previous role at PR Solutions, Inc., she wrote and edited materials for the Robert Wood Johnson Foundation, AARP, and other leading nonprofit organizations. A journalist by training, Allison began her career as a political reporter and editor, covering federal campaigns and elections for The Hill and the US Senate for Congressional Quarterly. She also served as Washington Bureau Chief and as a columnist for Women’s eNews, a nonprofit news organization that covers issues of particular concern to women. Her byline has appeared in the Washington Post, Washingtonian, the American Prospect, Ms., the Advocate, and other publications. Allison earned her BA in English literature from the University of Michigan and her MS in journalism from Northwestern University.
Ms. Stevens can be reached at firstname.lastname@example.org.
ANNA MARIE TRESTER is the manager of the research interpretation and application unit at the FrameWorks Institute. Prior to joining FrameWorks, she served as the director of the MA in Language and Communication (MLC) program in the Department of Linguistics at Georgetown University, where she worked with students to apply their sociolinguistic training to professional contexts. She has taught courses at Georgetown University, Howard University, and the University of Maryland, University College. Her courses have covered cross-cultural communication, language and social media, and the ethnography of communication. An applied sociolinguist, Anna has research interests in improvisation, performance, narrative, intertextuality, professional self-presentation, language and identity, language in social media, and the language of business. She is the co-editor (with renowned linguistics professor Deborah Tannen) of Discourse 2.0, published in 2013 by Georgetown University Press. Anna was profiled by the Linguistics Society of America in its December, 2014, member spotlight. She received her MA from New York University and her PhD in linguistics from Georgetown University.
Dr. Trester can be reached at email@example.com.
CHRIS VO is the digital media manager at the FrameWorks Institute. He specializes in graphic design, digital photography, animation, information design, and audio/video production. With a dual BS degree in business management and business marketing from California State University, Long Beach, Chris emphasizes aesthetic functionality: information design for precise scientific communications.
Mr. Vo can be reached at firstname.lastname@example.org.
DANIELLE EVENNOU serves as FrameWorks’ office manager. Danielle brings nearly a decade of experience working in nonprofit policy organizations to the FrameWorks Institute, where she manages the office and the organization’s project management system. Prior to joining the FrameWorks Institute, she coordinated projects for “action tanks,” such as the Forum for Youth Investment and the advocacy-driven Data Quality Campaign, as well as private sector trade associations, like the Soyfoods Association of North America. Danielle has supported efforts to advance policy proposals at the federal, state, and local levels on a range of issue areas, from youth development to nutrition. She holds a BA in political science and American studies from Rutgers University and an MPA from the George Washington University with a concentration in federal policy, politics, and management.
Ms. Evennou can be reached at email@example.com.
BETH FISHER serves as FrameWorks’ director of administration. After graduating with a bachelor’s degree in communications from Towson University, Fisher worked in some of Baltimore’s leading advertising firms as a production manager. She spent 10 years overseeing print production of numerous brochures, outdoor boards, print ads, posters, radio ads, and specialty items. During this time, Beth formed relationships with the industry’s most talented printers, illustrators, photographers, and broadcast production facilities. At the same time, she was busy earning a master’s degree in early childhood development from Loyola College. For the past six years, she has put her management and organizational skills to work for FrameWorks Institute, helping to supervise projects of all sizes and complexities.
Ms. Fisher can be reached at firstname.lastname@example.org.
OLIVIA PIASECKI is a framing assistant at the FrameWorks Institute. In this role, she provides support for workshops and trainings, assists in the development of framing tools and strategies, and helps manage FrameWorks’ day-to-day operations. Prior to joining FrameWorks, Olivia supported communications and policy initiatives in the office of a state lawmaker in York County; collected data at a Planned Parenthood clinic to support a York County women’s health advocacy program; and conducted research and managed policy initiatives at the International Association of Fire Fighters in Washington, DC. Olivia graduated from York College of Pennsylvania with a BA in political science.
Ms. Piasecki can be reached at email@example.com.
LINDA BOWEN is a fellow with the FrameWorks Institute and has been executive director of the Institute for Community Peace (ICP) in Washington, D.C., since its inception in 1995. She has more than 25 years of experience in violence prevention, program management and development, policy analysis, research, and community building. Prior to joining ICP, she served as special assistant to the commissioner of the Administration on Children, Youth, and Families, at the U.S. Department of Health and Human Services during the Clinton Administration; assistant dean at the School of Social Service Administration at the University of Chicago; and program director at the Center for Successful Child Development in Chicago (a precursor of community-based, comprehensive parent engagement and child development programs). Bowen had authored or co-authored papers and reports on child development, adolescent pregnancy, parenting, and violence prevention.
ANDREA FORD is a fellow with the FrameWorks Institute. A cultural anthropologist who studies American values and specializes in issues concerning medicine, gender, and knowledge, she has contributed to FrameWorks projects on substance abuse, economic development, child development, immigration, and the generation gap. Prior to pursuing her doctoral research at the University of Chicago, she served as a Rotary Ambassadorial Scholar at the University of Ghana's Institute of African Studies, where she researched money circulation among urban youth. She has taught at the University of Chicago, Stanford University, and the University of California, Berkeley. Andrea received a BA from the University of California, Berkeley, an MA from the University of Ghana, Legon, an MA from the University of Chicago, and will soon receive her PhD from the University of Chicago.
FRANKLIN D. GILLIAM JR. is a senior fellow with the FrameWorks Institute and dean of the School of Public Affairs at the University of California, Los Angeles (UCLA). He has served since 2002 as UCLA’s first-ever associate vice chancellor of community partnerships. In that role, he built a strong program of academic civic engagement through the Center for Community Partnerships. He is the founding director of the Center for Communications and Community at UCLA. At FrameWorks, Gilliam has served as project director for Framing Race in America and has contributed to projects on health care, early child development, youth, and rural issues.
Gilliam is the author of Farther to Go: Reading and Cases in African-American Politics (Harcourt Brace), and has published in the American Political Science Review, American Journal of Political Science, Social Policy Report, Urban Affairs Review, Journal of Politics, Nieman Reports, Harvard International Journal of Press/Politics, Social Science Quarterly, Public Opinion, Legislative Studies Quarterly, Government and Policy, Sociological Inquiry, Public Opinion Quarterly, Political Psychology, Ethiopian Review and The Source. In 2004, Gilliam was awarded the Mark O. Hatfield National Scholar Award from Portland State University, and, in 2006, he was named a Distinguished Alumni by the University of Iowa. Gilliam received his BA from Drake University and his PhD from the University of Iowa.
ABIGAIL HAYDON is a fellow with the FrameWorks Institute. A public health scholar with training in maternal and child health, developmental science, and demography, she has combined these perspectives in research on adolescent relationships and reproductive health, teen dating violence, and educational and social outcomes among youth with chronic illnesses. Prior to joining FrameWorks, Abigail worked at the Eunice Kennedy Shriver National Institute of Child Health and Human Development as an executive branch science fellow sponsored by the American Psychological Association and the American Association for the Advancement of Science. Her research has appeared in the Journal of Adolescent Health, Perspectives on Sexual and Reproductive Health, the Journal of Youth and Adolescence, Archives of Pediatrics and Adolescent Medicine, and the American Journal of Public Health. Abigail received her BA from Pomona College and her MPH and PhD from the Gillings School of Global Public Health at the University of North Carolina at Chapel Hill.
ERIC LINDLAND is a fellow with the FrameWorks Institute. A cognitive anthropologist, his research focuses on how analogies are used in language, symbolism, and ethics to bridge meanings across cultural systems. For five years, he served as senior researcher at FrameWorks, contributing to dozens of reports on environmental health, child development, education, and criminal justice reform, and other topics. Prior to joining FrameWorks, he taught anthropology at Emory University, Loyola University Chicago, and the University of Notre Dame, and before that was a high school teacher and administrator in Guatemala. Lindland has a BA in political studies from Gordon College and an MA and PhD in anthropology from Emory University.
EZRA MARKOWITZ is a fellow with the FrameWorks Institute and a post-doctoral research associate at Princeton University. His research centers on the intersection of social and moral psychology, environmental conservation, communications, and policy. Current projects include research on the consequences of communicating uncertain climate information with the public, an examination of the “environmental compassion fade” phenomenon, and an analysis of cross-national climate change threat perceptions. Ezra received his PhD from the University of Oregon in 2012 and was a graduate research fellow with the National Science Foundation; a scholar-in-residence at American University; and a staff member at PolicyInteractive.
PAMELA S. MORGAN is a fellow with the FrameWorks Institute and president of Morgan Research Professionals, Inc. She has been associated with the Institute since its early days. She received a PhD in cognitive linguistics from the University of California, Berkeley, as well as a PhD in history from the University of California, Santa Barbara. She has taught courses involving discourse analysis, cognitive linguistics, and language in American society at the University of California, Berkeley. She was the first director of framing research at the Rockridge Institute, and she was vice president of framing and cognitive science at American Environics.
SELENA E. ORTIZ is a fellow with the FrameWorks Institute. She holds the Gregory H. Wolf Professorship of Health Policy and Administration in the Department of Health Policy and Administration at The Pennsylvania State University. Broadly, her research examines the determinants of population health policy formation, including problem recognition, the formulation of policy proposals, and politics. Specifically, Selena uses mixed methods to examine how cognitive frames and values influence policy agenda setting, public deliberation, and individual health care decision-making.
As principal investigator of a study funded by the Robert Wood Johnson Foundation, Selena examines the use of frames in direct-to-consumer-advertising targeting children and adolescents. She is also examining how frames in news media influence public deliberation regarding government intervention in online media forums. A related project for which she is co-principal investigator focuses on media and public understandings of the preventive service coverage provision in the Affordable Care Act (ACA).
Selena’s research has been published in Medical Care, the American Journal of Public Health, the Journal of Preventive Medicine, and Public Health Reports. She serves on the advisory committee of Nation’s Health, the official publication of the American Public Health Association. Selena received her PhD in health policy and management from the Jonathan & Karin Fielding School of Public Health at the University of California, Los Angeles. She received an MA in Public Health from the Mel & Enid Zuckerman College of Public Health at the University of Arizona and a BA in sociology from the University of California, Berkeley. She recently completed post-doctoral studies as a Robert Wood Johnson Foundation Health and Society Scholar at the Harvard Center for Population and Development Studies at Harvard University.
CLAUDIA STRAUSS is a fellow with the FrameWorks Institute and professor of anthropology at Pitzer College in Claremont, Calif. She received her PhD and MA from Harvard University, and her BA from Brown University. Strauss has expertise in the areas of cognitive anthropology; discourse analysis; and anthropology of policy. Prior to joining the faculty at Pitzer, Strauss was assistant professor of cultural anthropology at Duke University. She has authored Making Sense of Public Opinion: American Discourses about Immigration and Social Programs (Cambridge University Press, 2012); co-authored A Cognitive Theory of Cultural Meaning with Naomi Quinn (Cambridge University Press, 1997); and is the co-editor of Human Motives and Cultural Models with Roy D’Andrade (Cambridge University Press, 1992). Her current research focuses on the experiences and views of the long-term unemployed.
HOLLY VALEROis a fellow with the FrameWorks Institute and the president and owner of HollyWorks. She specializes in creating smarter websites that combine accessibility and visual impact with intuitive design and organic searchability. Valero’s 20 years of Internet-specific expertise combines with 30 years of traditional media experience in the radio, television, newspaper, and educational publishing industries. A writer, activist, and artist, Valero is advising FrameWorks on its next generation of interactive, educational products and tools.